At Wag-A-Tude we understand that you want to be confident in your pet ID tag, not just through the order process and delivery, but for a lifetime. We work hard to ensure you receive a strong and durable pet tag that will always be readable.
We're proud of our tags and want you to be happy with them too. All of our tags come with a free rubber silencer, not only does this reduce that jingling sound, they protect the tag from being bashed about during your dog's adventures. In the unlikely event that your tag ever becomes unreadable, we'll replace it for free. All we ask is that you contact us at firstname.lastname@example.org with your order number and a picture of the tag so we can identify any fault.
If you are unable to get a photo over to us you can return the tag in the post to us at:Wag-A-Tude,17 Chanters Close,Blackley,Manchester,M9 6UY
We will dispatch a new ID tag to you immediately on receipt.