Quality is very nice, the layout is just as I saw it online and the design process went well. I'm very happy with the end result! The tags are quite sturdy and perhaps a bit heavy for kittens so we'll wait until they have grown a bit before using them. Shipping was longer than 10 days but it was over Christmas break and it's not the first time I've had something from the UK take longer to Canada. The company was very helpful looking into the matter for me. Thank you for printing these for our kittens Piccolo and Dende!