Wag-A-Tude Tags offer free delivery within the UK. International delivery is £3.50.
All UK orders are shipped via Royal Mail First Class. We aim to dispatch all orders within 48hrs, except at weekends.
International orders are dispatched via Royal Mail International Standard. The delivery aim to Europe and Russia is 5-7 working days and 10-14 working days for the rest of the world.
A signature is not required to receive Wag-A-Tude Tags, they will arrive as a letter with your regular post.
If your pet ID tags have not arrived after 7 working days in the UK and after 14 working days to the rest of the world then please do get in touch with us so we can investigate things further.
We're proud of our tags and want you to be happy with them too. All of our tags come with a free silicone silencer, not only does this reduce that jingling sound, they protect the tag from being bashed about during your pet's adventures. In the unlikely event that your tag ever becomes unreadable, we'll replace it for free. All we ask is that you contact us at firstname.lastname@example.org with your order number and a picture of the tag so we can identify any fault.
If you are unable to get a photo over to us you can return the tag in the post to us at:Wag-A-Tude,17 Chanters Close,Blackley,Manchester,M9 6UY
We will dispatch a new ID tag to you immediately on receipt.